How to Hold Difficult Conversations

How to Hold Difficult Conversations

The purpose of this course:

The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.

Benefits to an organisation:

Highly skilled workforce with enhanced communication skills, who know how and when to have difficult conversations.

Who is this course for?

Anyone in the organisation.

What will the course cover?

• The impact of attitude
• What is a difficult conversation?
• What makes them difficult?
• How to approach a difficult conversation
• The structure of a difficult conversation

By the end of the course, delegates will be able to:

• Be aware of your impact on communication
• How to approach a difficult conversation
• How to structure a difficult conversation

Timings: 9:30am – 12:30pm

Member cost: £150 + VAT

Non-Member cost: £199 + VAT

For more information, or to book a place on this course, please call us on 01908 733082 or email training@chambermk.co.uk. Chamber members can book online.