How to Hold Difficult Conversations
How to Hold Difficult Conversations
The purpose of this course:
The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.
Benefits to an organisation:
Highly skilled workforce with enhanced communication skills, who know how and when to have difficult conversations.
Who is this course for?
Anyone in the organisation.
What will the course cover?
- The impact of attitude
- What is a difficult conversation?
- What makes them difficult?
- How to approach a difficult conversation
- The structure of a difficult conversation
By the end of the course, delegates will be able to:
- Be aware of your impact on communication
- How to approach a difficult conversation
- How to structure a difficult conversation
Timings: 9:30am – 12:30pm
Member cost: £150 + VAT
Non-Member cost: £199 + VAT
For more information, or to book a place on this course, please call us on 01908 733082 or email training@chambermk.co.uk. Chamber members can book online.
