Leading Hybrid Teams
Leading Hybrid Teams
The purpose of this course:
The shift to hybrid work has had a substantial impact on managers. the need to manage peoples expectations, continuing to identify and develop talent, motivate people and foster good teamwork.
Benefits to an organisation:
- Effective motivated people delivering great customer service
- Excellent supportive teamwork
- Effective recruitment
- Retention
- Motivation
- Wellbeing
- Clear objectives that deliver the business plan
- Effective project management
Who is this course for?
This course is suitable for managers and supervisors who need to develop the skills required to effectively manage diverse teams. This includes those working in a range of circumstances following the pandemic.
What will the course cover?
- The role of a manager
- Dynamics of effective teams
- What teams need from their leader
- Key tasks of managing a team
- Management Styles Analysis
- What people need to do a respectable job
- Building an effective team
- Communicating with the team
- Effective online meetings
- Translating organisations goals into actions
- Being assertive
- Identifying development needs
- Empowering people
- managing ‘difficult’ people
By the end of the course, delegates will be able to:
- Understand a team leaders roles and responsibilities
- Adapt their management style to meet differing circumstances
- Set and achieve team and individual goals
- Understand key elements of staff motivation
- Develop individuals as well as the team
- Communicate effectively with the team and organisation
- Manage day-to-day performance
- Know how to collaborate with other teams
- Get positive outcomes from confrontational situations
Timings: 9:00am – 5:00pm
Member cost: £249 + VAT
Non-Member cost: £319 + VAT
For more information, or to book a place on this course, call us on 01908 733082 or email training@chambermk.co.uk. Chamber members can book online.
Our Upcoming Management & Personal Development Events
20/11/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
14/01/2025
Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
28/01/2025
Influencing Skills
This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.
10/09/2024
Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
30/04/2024
Influencing Skills
This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.
02/05/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
Northamptonshire Business Awards Finalist Announcement!
The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.
These prestigious awards are open to all businesses across the region and are presented to businesses that have clearly demonstrated all-round business excellence in a range of areas.
Join us on Thursday 7th September where we will be announcing this year’s finalists at the Northamptonshire Business Exhibition.