Performance Management

​The purpose of the course:

Will enable delegates to improve the performance of their team members. The course will equip them with a took kit to understand, measure and then improve the performance of others.

Benefits to an organisation:

  • Maximize the performance of employees to increase revenue, decrease costs and improve levels of service.
  • Increase the levels of engagement and motivation with employees
  • Enhance the reputation of brand by managing the performance of others in a fair and responsible way

Who is this course for?

Managers and supervisors who have direct responsibility for managing and supervising others. This course is a gateway for other more specialized courses offered by the Chamber

Topics covered:

  • Benefits of performance management: task v behaviour
  • Managing performance toolkit: training, coaching, counselling and disciplinary
  • Challenges and opportunities of managing others remotely
  • Basics of employment law
  • Training, coaching, counselling and disciplinary process and skills
  • Action planning

This course makes use of high quality video to provide examples and opportunity for skills practice.

By the end of the course delegates will be able to:

  • State the benefits of performance management
  • Plan for the improvement of managing performance in their organisation
  • Describe the performance management toolkit and disciplinary process for best possible outcomes
  • State the basics of employment law relating to equality and employment rights
  • State the systematic approach to training and how to plan training appropriately
  • State and practice the skills of coaching and counselling effectively
  • Action plan to improve their performance as a manager or supervisor

This course is available as a bespoke training delivery, call the Training Team on 01604 490490 for details

date

title

venue

time

price

15th Jan 2019 to
16th Jan 2019

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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22nd Jan 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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30th Jan 2019

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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31st Jan 2019

Project Management

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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5th Mar 2019 to
6th Mar 2019

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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7th Mar 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

Book Now

 


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