Effective Appraisal Skills
Effective Appraisal Skills
The purpose of this course:
Appraisal is a key part of performance management. This workshop explains why we do appraisals, what preparation is needed and put a structure around the communication skills needed during appraisal meetings.
Benefits for your organisation:
The course aims to provide Business Owners, Line Managers and Leaders with the skills they need to approach appraisals with confidence. Staff who have regular and effective appraisals are more likely to feel engaged and be more productive, and are less likely to leave an organisation.
Who is this course for?
It is suitable for Line Managers and Leaders at all levels as well as Business Owners who want to build commitment, motivate and develop their people in order to achieve business goals and retain good staff.
What will the course cover?
- The benefits of having appraisals
- Motivation
- Having the required skills
- Preparation and planning
- Giving and receiving feedback
- Setting SMART objectives
- Development plans
By the end of the course, delegates will be able to:
- Understand the benefits of having appraisals
- Knowing what skills are required
- Understand effective feedback
- Set SMART objectives
- How to discuss careers
- What to do about poor performance
Timings: 9:30am – 1pm
Member: £150 + VAT
Non-Member: £199 + VAT
For more information, or to book a place on this course, call us on 01908 733082 or email training@chambermk.co.uk. Chamber members can book online.
Our Upcoming Management & Personal Development Events
28/01/2025
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Confident Customer Service
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14/01/2025
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This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
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Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
11/06/2024
The Fundamentals of Project Management
This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
02/05/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
Northamptonshire Business Awards Finalist Announcement!
The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.
These prestigious awards are open to all businesses across the region and are presented to businesses that have clearly demonstrated all-round business excellence in a range of areas.
Join us on Thursday 7th September where we will be announcing this year’s finalists at the Northamptonshire Business Exhibition.