“Navigating Customs Changes” Webinar Series

“Navigating Customs Changes” Webinar Series

Navigating Customs Changes: The Border Target Operating Model (BTOM)

Thursday 15th February, 1:45pm


Chair – Liam Smyth, Director of Trade Facilitation, British Chambers of Commerce and Managing Director, ChamberCustoms

Speaker – Tom Smith, Director of Border Strategy & Design, Cabinet Office

Speaker – William Bain Head of Trade Policy, British Chambers of Commerce

Speaker – Anna Thomas, Deputy Director, STW Policy and Strategy

Businesses are preparing for significant changes in trade processes at the border with the introduction of the Border Target Operating Model (BTOM).

Medium-risk animal and plant imports from the EU to Great Britain will require Export Health Certificates and Phytosanitary Certificates. As part of ongoing developments, Documentary, Physical, and Identity Checks will be introduced, complemented by the removal of health certification for low-risk global imports, and reduced checks for medium-risk Rest of World animal products. By the close of 2024, Safety and Security Declarations for EU imports will be enforced, incorporating streamlined processes through the UK Single Trade Window and a reduced dataset for imports.

We are delighted to announce the participation of key individuals in our upcoming event. Tom Smith, Director of Borders Group within the Cabinet Office, will be sharing insights on strategy, policy, and readiness concerning the border. Additionally, we will have Anna Thomas, Deputy Director of STW Policy and Strategy, and William Bain, Head of Trade Policy at the British Chambers of Commerce, joining the discussion.

Attend our webinar to understand these changes, the timeframes, and most importantly, the implications for your business.


Navigating Customs Changes: The Windsor Framework Updated

Wednesday 21st February, 1:30pm


Chair – Liam Smyth, Director of Trade Facilitation, British Chambers of Commerce and Managing Director, ChamberCustoms

Speaker – Shanker Singham, CEO, Competere

Speaker – William Bain Head of Trade Policy, British Chambers of Commerce


Developed to overcome persistent challenges hindering the implementation of the Northern Ireland Protocol, the Windsor Framework aims to facilitate the movement of goods to, from, and through Northern Ireland.

In light of recent developments, including the publication of the Command Paper outlining the deal – Safeguarding the Union – published on Wednesday 31 January – and new legislation, our upcoming webinar will examine the changes to the Windsor Framework. These changes are significant steps towards simplifying customs processes and reducing checks and paperwork on goods moving between Great Britain and Northern Ireland.

Attend our webinar to gain insights into the implications of these changes for your business, understand the timeframes involved, and explore the opportunities emerging from the Windsor Framework.


Navigating Customs Changes: CDS Exports

Thursday 7th March, 11am



Emmanuel Gianquitto, Head of Training and Consultancy, ChamberCustoms

Mitch Perks, Head of Operations, ChamberCustoms

Marika Majewska, Operations Assistant, ChamberCustoms


In September 2022, HMRC completed stage 1 of transitioning to the Customs Declaration Service (CDS), bidding farewell to the CHIEF (Customs Handling of Import and Export Freight) system for Import declarations. Now, stage 2 is on the horizon, extended to 30th March 2024, marking the withdrawal of the Export CHIEF service.


Led by CDS experts, this webinar is tailored for individuals dealing directly with customs agents, brokers, or freight forwarders, as well as businesses involved in filing their own customs declarations or those looking to start. Our goal is to provide information and instruction on the latest updates as we unravel the differences between CHIEF and CDS for Export movements out of the UK.


Secure your spot now to navigate these crucial customs changes effectively and ensure a smooth transition as the CHIEF switch-off project concludes its journey.