RPA – Robotic Process Automation has been used in the offices of FTSE 100 businesses and global corporations for several years.

RPA software vendors have become billion dollar companies, like UiPath that is now listed on the NYSE.

Microsoft, Salesforce, SAP and other large vendors all have some RPA tools.

Business leaders of mid market companies are typically looking at RPA from two main triggers:

• Budget pressure to do “More with Less”
• Difficulty finding and retaining staff, hence need to get the most productive use from staff that are available.

Key factors that make RPA an attractive option are:

• RPA delivers with benefits appearing in weeks and offers a good ROI,
• RPA can be implemented without changing other IT systems (“Non-Intrusive” is a common phrase)
• RPA can be run alongside people / or run overnight and at weekends
• RPA can reduce pressure on staff by providing additional capacity
• RPA is the practical solution to leverage AI technology, yes it works with ChatGPT
• RPA delivers accuracy which removes human errors
• RPA consistency improves compliance levels
• RPA delivers more data “Privacy” as data is not seen as much by humans (i.e. No Gossip)
• RPA takes the Robotic tasks out of the human activity

As RPA grows in popularity, competitors are using it, so usage of RPA is required to keep up in the efficiency and productivity race.

RPA is not specific for an industry or task, which is why it is used across the FTSE 100 businesses.

Any business with 10 staff working in an office can start small with RPA and grow its usage over time. Costs will vary but an RPA Software Robot costs less than employing a “Temp”, so filling staff vacancies with Software Robots is worthy of consideration.

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Ether Solutions Ltd provide Robotic Process Automation solutions – www.ether-solutions.co.uk