This course is recommended for those who already work in international trade but need further training on origin calculations and how this affects sales and purchases.

Suitable for complete beginners or experienced operators who feel the need to refresh their knowledge. This course looks at understanding Commodity Codes, why they’re needed, and who is responsible. Several practical exercises are included in this course to ensure attendees have a strong understanding of Commodity Codes.

The course provides business owners, line managers and leaders with the skills they need to plan and deliver appraisals with confidence. Regular and effective appraisals improve retention, make people feel engaged and motivate them to go the extra mile.

Coaching is now acknowledged as an essential skill for all managers and leaders to create a motivated and engaged workforce. This course will provide you with the skills you need to run effective coaching sessions.

This ½ day course is suitable for all those currently working in an export environment or are new to exporting. It will advise attendees on the most appropriate Incoterm® to use for their international transactions. This covers a full update on the changes between 2010 and 2020. It will guide on who has what obligation during a sale including where risk and cost pass from Seller to Buyer during the transaction.

The course provides an overview of all methods of payment when trading internationally to include the risks and benefits involved. It will then concentrate on the Letter of Credit aspect guiding you through the rules of managing a letter of credit, making sure documents are compliant and payment is successful.

This course is designed to enhance public speaking and presentation abilities. It focusses on voice control, overcoming public speaking anxiety, effective body language, and practical scenario training. The aim is to build confidence and improve communication skills for a variety of professional contexts.

Do you already have good knowledge of Excel? Then this one’s for you! This course builds on your prior knowledge and will progress you further by using some of the more complex Excel functions, bringing your ability to a new level using new formulas and analysing data effectively.

The course provides an overview of the end-to-end import process and reviews all the areas that would be applicable to a new supplier, to include country and supplier risk, payment risk etc. It will review documentation requirements and how to ensure goods are imported successfully to include duty payments and an overview of the available Special Procedures.

This training session has been designed to develop your skills, to help you to fully understand how social media works and how to maximise its potential. By the end of this course, delegates will have a strong knowledge of how social media works and how it will benefit your business.

This workshop has been developed to help two types of individuals, those who are not natural salespeople who would like to learn sales techniques and those who would like to brush up their sales skills. In this workshop, we take the fear out of sales and give you basic sales skills that will help you win more business.

This course will help you gain the skills in how to analyse data and share insights with one of the most powerful reporting tools. With over 20 built-in visuals and a vibrant community of custom visualisations, you can create stunning reports.