We’re delighted to launch Digital Origin’s new AI Automation Solutions service – a new service that gives you hands-on AI expertise, governance and build capability. The result? Your people work smarter and your systems work harder.

What Is AI Automation?

AI automation combines artificial intelligence with process automation to handle repetitive, time-consuming tasks with speed and accuracy. From managing customer enquiries to processing data, AI can learn patterns, make decisions and continuously improve over time.

Instead of relying on manual processes, AI automation enables your business to:

• Eliminate repetitive tasks
• Reduce human error
• Improve response times
• Free up your team for higher-value work

Our AI Automation Solutions (and what they mean)

Our service is structured into three packages, depending on your level of AI maturity:

Foundation (best place to start)

Focused on personal productivity, Microsoft 365 Copilot enablement and AI readiness within your existing Microsoft 365 environment. You’ll be supported by a named Automation & AI Specialist to help teams adopt AI responsibly.

Innovation (move from people to processes)

Takes AI beyond individual productivity and into your systems and workflows. Together, we identify one specific, high‑impact repetitive process, build a working prototype and embed it into day‑to‑day operations.

Innovation Plus (scale across multiple pain points)

Expands the Innovation model across up to three kay areas, delivering multiple AI‑driven automations or agents to scale impact across departments or functions.

Preliminary Service to Support Your AI Journey

Alongside our core packages, we offer three foundational services designed to prepare your business for successful AI adoption and long-term impact.

Training – A hands-on, full-day session designed to turn AI tools into everyday habits. Covers prompt frameworks, safe AI usage, key platforms (ChatGPT, Copilot, Claude), and real business use cases—plus 40 ready-to-deploy ideas. Delivered in person or remotely. Priced per delegate (min. 10).

Strategy – We work with your team to identify where AI can drive the most value, map key processes (Lead-to-Cash), and build a practical, ROI-focused strategy. Includes discovery, strategy design, and a final roadmap with clear next steps for execution.

Compliance & Governance – We work with you to embed governance, risk management and compliance across the AI lifecycle, ensuring solutions are secure, transparent and aligned with regulatory requirements, so you can innovate without compromising trust.

Who Are AI Automation Solutions For?

For many SMEs, the idea of AI automation is exciting and full of potential, but getting started can feel overwhelming. Businesses often find themselves asking:

• Where do we even begin with AI?
• Which processes should we automate first to see real value?
• Do we have the right data, systems and governance in place?
• Is this secure or are we exposing sensitive business information?
• How do we prove ROI before making significant investment?

These questions are often compounded by a lack of in-house expertise, disconnected systems and concerns around compliance. Without a clear strategy, AI can quickly feel like a risk rather than a practical business tool for saving time and reducing costs.

Our AI Automation Solutions are designed with this in mind. Starting with a structured audit, we help identify the opportunities, address risks and build a clear, actionable roadmap. From there we provide hands on expertise, governance and build capability to ensure successful implementation.

The packages are ideal for organisations looking to:

• Save time and reduce operational costs
• Improve productivity across teams
• Scale efficiently without increasing headcount
• Enhance customer experience

Whether you’re just starting with AI or ready to scale its impact, Digital Origin can help.

Book a free 30-minute AI audit call

Not sure where to start? We’ll show you.

In a short discovery call, we’ll pinpoint where AI and automation can deliver the quickest, safest wins in your business. Whether that’s Copilot adoption, removing bottlenecks, or connecting AI to the tools you already use.

Book a 30-minute AI Audit