Title: How to hold Difficult Conversations

Venue: Northamptonshire Chamber, 8 Waterside Way, Northampton, NN4 7XD

Description: The purpose of this course is to help you identify what it may be that’s preventing you from having difficult conversations and provide you with strategies to handle them effectively.
 
Topic overview/description
       The impact of attitude

What is a difficult conversation?
What makes them difficult?
How to approach a difficult conversation
The structure of a difficult conversation