Effective Communication

The purpose of this course:

Communicating effectively is an art and it must be practiced effectively in the work place to improve results. Communication is best judged by the effect it has on others and the impact it generates and the results it achieves.

This one day interactive course will enable you to discuss, learn and practice tools, tips and techniques involved in providing effective workplace communication both internally and externally.

Benefits to the organization:

  • Have a workforce who understand the importance of effective communication and the benefits it brings.
  • Clearly tranferred information - no misunderstanding
  • Employees will be able to communicate effectively to all personnel in all formats

Who is the course for?

Ideal for leaders, managers, customer service, project managers and sales, anyone who is looking to develop their communication skills within their role.

Topics covered:

  • Different ways we communicate in the workplace
  • The 3 things all great communicators do
  • Communicating my “Brand”
  • Communicating to make an Impact
  • Consolidation - how to influence and persuade others to reach a consensus

By the end of the course delegates will be able to:

  • Identify the different ways communication works within the workplace
  • Understand their strengths and areas for communication development
  • Know their own “Brand” and how to communicate it
  • Recognize good communicators
  • Focus on the importance of body language, listening & questioning
  • Be able to communicate in a confident and persuasive manner in & outside the workplace

For more information, or to book a place on this course, call us on 01604 490470 or email training@chambermk.co.uk. Chamber members can book online.






15th May 2019

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

Book Now

12th Jun 2019

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

Book Now

19th Jun 2019

Helping Difficult Customers!

Northamptonshire Chamber

09:15 – 17:00

Book Now

4th Jul 2019

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

Book Now

World Pay Logo