Successful Supervisory Management
Successful Supervisory Management – 2 Day Course
The purpose of the course:
To develop the skills to enable you to manage and motive people effectively and productively.
Benefits to an organisation:
More efficient management which will result in a better motivated workforce and higher retention rates of staff.
Who is this course for?
Supervisors, team leaders and anyone who manages staff and is responsible for the work of others.
Topics Covered:
- How to manage staff using effective interpersonal skills
- Techniques of motivation and empowerment
- Building self-confidence through the use of authority
- Developing others using a coaching style of management
By the end of the course, delegates will be able to:
- Identify the requirement of a manager’s role
- Build a strong foundation of key management skills
- Develop a better understanding of how to influence their staff
- Identify areas of personal strength and areas for further development
Timings: 9:00am – 5:00pm
Member cost: £549 + VAT
Non-Member cost: £699 + VAT
For more information, or to book a place on this course, call us on 01908 733082 or email training@chambermk.co.uk. Chamber members can book online.
Our Upcoming Management & Personal Development Events
14/01/2025
Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
28/01/2025
Influencing Skills
This course will develop your awareness of how to influence and also deepen your influencing skills to benefit you and your business to be more effective. Successful influencing is about making a connection and appealing to the heart as well as the head. It is about identifying personal triggers and adapting your style to others’ to get the best results from the people you are trying to influence.
20/11/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
14/11/2024
The Fundamentals of Project Management
This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
10/09/2024
Assertiveness Skills
At some time or other most of us give in to people in authority or to those who are dominant or difficult. It stops us achieving our own goals and leaves us feeling inadequate, stressed or angry. This course identifies the behaviour patterns that lead to these situations. Delegates will practice a new set of behaviour patterns to enable them to better control interpersonal situations.
11/06/2024
The Fundamentals of Project Management
This is a professional course around how to manage change. It is aligned to industry standards of the accrediting professional body, the Association for Project Management. The purpose of this course is to equip people with the fundamental principles of project management to enable them to manage change effectively within their organisations.
02/05/2024
Confident Customer Service
This course aims to improve customer service within your business and help your team become more confident in their approach and recognising the value they bring to the organisation. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.
Northamptonshire Business Awards Finalist Announcement!
The Northamptonshire Business Awards recognise and celebrate the very best in Northamptonshire business.
These prestigious awards are open to all businesses across the region and are presented to businesses that have clearly demonstrated all-round business excellence in a range of areas.
Join us on Thursday 7th September where we will be announcing this year’s finalists at the Northamptonshire Business Exhibition.