Understanding the unacceptable & managing diversity in the workplace

Unacceptable behaviours, such as discriminatory behaviour, bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This session will focus on enabling delegates to identify different forms of unacceptable behaviours and their impacts on individuals, teams and the organisation as a whole including:

  • Understanding what constitutes inappropriate workplace behaviours
  • Current legislation in this area
  • Definitions of inappropriate behaviours, in particular bullying and harassment
  • Recognising the effects of bullying and harassment on staff and the organisation
  • What victims can do when subjected to bullying and harassment

Managing dignity in the workplace will then look at the different types of discrimination - including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.

The session will include:

  • Equality issues and the Law
  • Types of Discrimination
  • Protected Characteristics
  • The implications of getting it wrong
  • Top tips to help you get it right
  • How to deal with issues should they arise
  • Best practice in equality and diversity in the workplace

For details call the training department on 01604 490490

date

title

venue

time

price

25th Oct 2018

Finance Options: Focusing on Letters of Credit

Northamptonshire Chamber

09:30 – 17:00

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31st Oct 2018

Technical Search Engine Optimisation

Northamptonshire Chamber

09:10 – 13:00

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1st Nov 2018

Motivational Coaching

Northamptonshire Chamber

09:15 – 17:00

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7th Nov 2018

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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8th Nov 2018

Google Analytics Basics

Northamptonshire Chamber

09:15 – 12:30

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13th Nov 2018 to
14th Nov 2018

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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15th Nov 2018

How to hold Difficult Conversations

Northamptonshire Chamber

09:30 – 17:00

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15th Nov 2018

Import: Compliance and Savings

Northamptonshire Chamber

09:30 – 17:00

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20th Nov 2018

Team Motivation - in Difficult Times!

Northamptonshire Chamber

09:15 – 17:00

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21st Nov 2018

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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21st Nov 2018

Level 2 HABC Health & Safety in the Workplace

Northamptonshire Chamber

09:15 – 17:00

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22nd Nov 2018

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

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23rd Nov 2018

Written Communication at its BEST!

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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27th Nov 2018

Introduction Excel

Northamptonshire Chamber

09:30 – 16:30

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27th Nov 2018

Introduction to HR Management

Northamptonshire Chamber

09:15 – 17:00

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28th Nov 2018

Selling Effectively on the Telephone

Northamptonshire Chamber

09:15 – 17:00

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29th Nov 2018

Customs Relief focusing on IP and OP

Northamptonshire Chamber

09:30 – 17:00

Fully Booked

29th Nov 2018

Helping Difficult Customers!

Northamptonshire Chamber

09:15 – 17:00

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4th Dec 2018

Effective Appraisal Skills and formal interviewing

Northamptonshire Chamber

09:30 – 17:00

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5th Dec 2018

Winning Email Marketing Strategies

Northamptonshire Chamber

09:15 – 12:30

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6th Dec 2018

Intermediate Excel

Northamptonshire Chamber

09:30 – 16:30

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13th Dec 2018

Rules of Origin: Preference and Non Preference

Northamptonshire Chamber

09:30 – 17:00

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15th Jan 2019 to
16th Jan 2019

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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17th Jan 2019

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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22nd Jan 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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23rd Jan 2019

Building New Sales Relationships

Northamptonshire Chamber

09:30 – 17:00

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24th Jan 2019

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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30th Jan 2019

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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31st Jan 2019

Export License and Incoterms

Northamptonshire Chamber

09:30 – 17:00

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31st Jan 2019

Project Management

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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5th Feb 2019

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

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6th Feb 2019

Selling Skills for Non Sales Professionals

Northamptonshire Chamber

09:00 – 12:30

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7th Feb 2019

Linkedin for Business

Northamptonshire Chamber

09:15 – 12:30

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12th Feb 2019

Absence Management

Northamptonshire Chamber

09:15 – 12:30

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