Understanding the unacceptable & managing diversity in the workplace

Unacceptable behaviours, such as discriminatory behaviour, bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This session will focus on enabling delegates to identify different forms of unacceptable behaviours and their impacts on individuals, teams and the organisation as a whole including:

  • Understanding what constitutes inappropriate workplace behaviours
  • Current legislation in this area
  • Definitions of inappropriate behaviours, in particular bullying and harassment
  • Recognising the effects of bullying and harassment on staff and the organisation
  • What victims can do when subjected to bullying and harassment

Managing dignity in the workplace will then look at the different types of discrimination - including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.

The session will include:

  • Equality issues and the Law
  • Types of Discrimination
  • Protected Characteristics
  • The implications of getting it wrong
  • Top tips to help you get it right
  • How to deal with issues should they arise
  • Best practice in equality and diversity in the workplace

For details call the training department on 01604 490490

date

title

venue

time

price

12th Dec 2019

Introduction Excel

Northamptonshire Chamber

09:30 – 16:30

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14th Jan 2020

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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15th Jan 2020 to
16th Jan 2020

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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15th Jan 2020

Intermediate Excel

Northamptonshire Chamber

09:30 – 16:30

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20th Jan 2020

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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23rd Jan 2020

Customs Declaration focusing on Export Procedures

Northamptonshire Chamber

09:30 – 17:00

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24th Jan 2020

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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28th Jan 2020

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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30th Jan 2020

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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3rd Feb 2020

Project Management

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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5th Feb 2020

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

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6th Feb 2020

Selling Skills for Non Sales Professionals

Northamptonshire Chamber

09:00 – 12:30

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7th Feb 2020

Linkedin for Business

Northamptonshire Chamber

09:15 – 12:30

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12th Feb 2020

Absence Management

Northamptonshire Chamber

09:15 – 12:30

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20th Feb 2020

Export License and Incoterms

Northamptonshire Chamber

09:30 – 17:00

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25th Feb 2020

Digital marketing for SMEs

Northamptonshire Chamber

09:10 – 13:00

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5th Mar 2020

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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10th Mar 2020 to
11th Mar 2020

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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12th Mar 2020

Finance Options: Focusing on Letters of Credit

Northamptonshire Chamber

09:30 – 17:00

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17th Mar 2020

Level 2 HABC Health & Safety in the Workplace

Northamptonshire Chamber

09:15 – 17:00

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18th Mar 2020

Google Analytics Basics

Northamptonshire Chamber

09:15 – 12:30

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25th Mar 2020

QA Level 3 Emergency First Aid

Northamptonshire Chamber

09:15 – 17:00

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26th Mar 2020

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

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2nd Apr 2020

Customs Declaration focusing on Import Compliance

Northamptonshire Chamber

09:30 – 17:00

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