Understanding the unacceptable & managing diversity in the workplace

Unacceptable behaviours, such as discriminatory behaviour, bullying and harassment or aggressive attitudes, can lead to increased levels of absence, staff turnover and lower staff morale which can reduce productivity.

The effects of unacceptable behaviours are harmful to all concerned and potentially expensive for organisations with real reputation risks an issue.

This session will focus on enabling delegates to identify different forms of unacceptable behaviours and their impacts on individuals, teams and the organisation as a whole including:

  • Understanding what constitutes inappropriate workplace behaviours
  • Current legislation in this area
  • Definitions of inappropriate behaviours, in particular bullying and harassment
  • Recognising the effects of bullying and harassment on staff and the organisation
  • What victims can do when subjected to bullying and harassment

Managing dignity in the workplace will then look at the different types of discrimination - including the nine protected characteristics - and sharing good practice that you can adopt and promote within your organisation.

The session will include:

  • Equality issues and the Law
  • Types of Discrimination
  • Protected Characteristics
  • The implications of getting it wrong
  • Top tips to help you get it right
  • How to deal with issues should they arise
  • Best practice in equality and diversity in the workplace

For details call the training department on 01604 490490

date

title

venue

time

price

25th Feb 2019

Introduction Excel

Northamptonshire Chamber

09:30 – 16:30

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28th Feb 2019

Authorised Economic Operator-be ready for BREXIT!

Northamptonshire Chamber

09:30 – 17:00

Fully Booked

28th Feb 2019

Technical Search Engine Optimisation

Northamptonshire Chamber

09:10 – 13:00

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5th Mar 2019 to
6th Mar 2019

Train the Trainer

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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7th Mar 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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13th Mar 2019

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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14th Mar 2019

Developing Assertiveness Skills

Northamptonshire Chamber, Room: Conference Suite

09:30 – 17:00

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15th Mar 2019

Intermediate Excel

Northamptonshire Chamber

09:30 – 16:30

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19th Mar 2019

Google Analytics Basics

Northamptonshire Chamber

09:15 – 12:30

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20th Mar 2019

Introduction to HR Management

Northamptonshire Chamber

09:15 – 17:00

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21st Mar 2019

Finance Options: Focusing on Letters of Credit

Northamptonshire Chamber

09:30 – 17:00

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21st Mar 2019

Level 2 HABC Health & Safety in the Workplace

Northamptonshire Chamber

09:15 – 17:00

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27th Mar 2019

QA Level 3 Emergency First Aid

Northamptonshire Chamber

09:15 – 17:00

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28th Mar 2019

Selling Effectively on the Telephone

Northamptonshire Chamber

09:15 – 17:00

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1st Apr 2019

Building New Sales Relationships

Northamptonshire Chamber

09:30 – 17:00

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2nd Apr 2019

Project Management

Northamptonshire Chamber, Room: Conference Suite

09:00 – 17:00

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3rd Apr 2019

ILM Managing the human side of change

Northamptonshire Chamber

09:30 – 12:30

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3rd Apr 2019 to
4th Apr 2019

Successful Supervisory Management

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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4th Apr 2019

Export:Procedure and Documentation

Northamptonshire Chamber

09:30 – 17:00

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25th Apr 2019

Import: Compliance and Savings

Northamptonshire Chamber

09:30 – 17:00

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29th Apr 2019

Written Communication at its BEST!

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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30th Apr 2019

Managing Your Workload

Northamptonshire Chamber, Room: Conference Suite

09:15 – 17:00

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2nd May 2019

QA Level 3 Emergency First Aid

Northamptonshire Chamber

09:15 – 17:00

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14th May 2019

How to hold Difficult Conversations

Northamptonshire Chamber

09:30 – 17:00

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14th May 2019

ILM Influencing & Negotiating

Northamptonshire Chamber

09:30 – 12:30

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15th May 2019

Customer Service on the Telephone

Northamptonshire Chamber

09:30 – 17:00

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16th May 2019

Social Media Marketing

Northamptonshire Chamber

09:15 – 17:00

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20th May 2019

Absence Management

Northamptonshire Chamber

09:15 – 12:30

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21st May 2019

ILM Management Development Programme

Northamptonshire Chamber

09:30 – 12:30

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22nd May 2019

Health & Safety for the Small Business

Northamptonshire Chamber

09:15 – 17:00

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22nd May 2019

Selling Skills for Non Sales Professionals

Northamptonshire Chamber

09:00 – 12:30

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30th May 2019

Customs Relief focusing on IP and OP

Northamptonshire Chamber

09:30 – 17:00

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4th Jun 2019

Conflict Management

Northamptonshire Chamber

09:15 – 12:30

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5th Jun 2019

Motivational Coaching

Northamptonshire Chamber

09:15 – 17:00

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6th Jun 2019

Improve your self-confidence in the workplace

Northamptonshire Chamber

09:15 – 12:30

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12th Jun 2019

Minutes Made Easy

Northamptonshire Chamber

09:30 – 17:00

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13th Jun 2019

Essential Selling Skills

Northamptonshire Chamber

09:15 – 17:00

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14th Jun 2019

Linkedin for Business

Northamptonshire Chamber

09:15 – 12:30

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18th Jun 2019

Helping Difficult Customers!

Northamptonshire Chamber

09:15 – 17:00

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